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Incoming Inspection – Material Control

Your finally finished with your new product design! Once the Design and Development phase is complete, the transfer of the design to manufacturing occurs.  Raw materials will be ordered and manufacturing can begin to produce good quality product.  But what if the materials that manufacturing receives are substandard?  Incoming Material Control is a vital because if substandard material enters the manufacturing process, the burden of inspecting quality into the product becomes greater. Incoming Inspection enforces the requirements on the vendor through usual inspection practices.  In addition, the vendor should ensure the handling and storage of materials and components are controlled so […]

Total Quality Control – Product Control

When A.V. Feigen the orginator of Total Quality Control talks Product Control, what is he referring to?  Does Quality Control Mean more Inspection?  The four main elements of A. V. Geigenbaums approach to Total Quality Control are as follows: Design Control Incoming Material Control Product Control Special Process Control So what does product control really mean in a manufacturing environment?  I have discussed Design Control Principles for Total Quality Control, and Quality Assurance – Incoming Inspection.  The manufacturing of product is the next step in the Total Quality Control process.  The control of manufactured product is critical in the process of total quality control.  If you […]

Design Control Principles for Total Quality Control

One of the basic principles of Total Quality Control is to begin the process of quality control at the design concept phase. Utilizing this approach assures clear communication with customers through out the development process and facilitates rapid movement from design to implementation. Product concepts are developed and evaluated against the criteria of meeting the market requirements. Defining the market requirements for the product includes user intended use as well as the regulatory and legal requirements of the product. Gathering marketing information on the user requirements should not be overlooked. Developing a product which does not meet the customers’ requirements […]

Does Quality mean more Inspection?

In general if you had to answer the question, “What is Quality?” you could find this definition: Quality is the measure of excellence or state of being free from defects, deficiencies, and significant variations. ISO standards define quality as “the totality of features and characteristics of a product or service that bears its ability to satisfy stated or implied needs.” So how do we achieve Quality in our products and services?  Years ago, the designation was made between manufacturing and inspection.  Inspection Quality Control on the shop floor fundamentally was to protect the consumer from receiving bad product.  The goal […]

Cause and Effect – Fish Bone Diagram

Download now or preview on posterous ISO 9001 Fishbone Diagram.pdf (461 KB) Training your employees to report problems in a timely manner is important.  Once the problem has been identified, a document a clear description of the problem to include the product part number, lot number, quantity, time period, manufacturing operation and other descriptive information so that the non-conforming material can be identified and quarantined.  It is clearly time to conduct a root cause analysis using the Cause and Effect – Fish Bone Diagram. Clearly state the actual non-conforming condition and data as well as including the specification and tolerance range […]

How to Implement an Effective Training Program

Adequate training has to be defined by each company to assure that personnel are qualified and have the necessary skills to conduct their job as required by ISO 9001:2008 Quality Management System Requirements Standard, Section 6.2 Human Resource. Personnel working within the quality management system require a certain level of competence or training (internal or external) before they can perform tasks properly or safely.  It might be necessary for people to be further qualified or formally certified for some critical tasks within your company. Organizations typically provide general education and training for full time, part-time, and contract personnel, tailored to […]