Blog, ISO Compliance

ISO Compliance

When the expression, “good products and services” is used we normally think about Quality Control or ISO Compliance.  Quality products or services fulfill customer’s expectations.   Customer expectations are typically based on the end use of the product or service.  Control is the process of regulating or directing an activity to verify its conformance to a standard.  If the conformance is not achieved, the necessary corrective actions must be implemented.  Therefore, Quality Control is the regulatory process for those activities which measure a product or service performance, compare that performance with established standards and pursue corrective action regardless of where those activities occur. 

 

So how does your company ensure ISO Compliance?  The objective of ISO 9000 Series of Standards is to promote the development of global standards to facilitate international exchange of goods, and services and to develop cooperation of intellectual, scientific, technological and economic activity.  Wherever your company is located global, you can be assured the iso complaincesame requirements are being followed.  Understanding the ISO 9000 Series of Standards will help your company achieve ISO Compliance and ultimately customer satisfaction.  Although the standards are not required by law, compliance is commercially driven.  Companies around the world are developing their Quality System around these standards.  The ISO 9001:2008, Quality Management System Standard is the most widely used quality management standard.  Depending on the scope of the products and services, not all the ISO 9000 Series of Standards may be necessarily applied within your company.  Become familiar with the series of standards and choose those which will facilitate ISO Compliance in your company.

 

The ISO 9000 Standards collection contains 18 standards (including one draft and two technical corrigendums).  The collection includes ISO 9001:2008, the latest edition of the standard that establishes the requirements for a quality management system and which can be used for certification by organizations that wish to have their conformity to the standard verified by an independent auditor.  Below is a list of the current ISO 9000 Series of Standards.

 

ISO Standards Collection – ISO 9000 – Quality Management

 

  1. ISO 9000:2005 Quality management systems — Fundamentals and vocabulary
  2. ISO 9001:2008 Quality management systems — Requirements
  3. ISO 9001:2008 / Cor 1:2009 – Technical Corrigendum 1:2009 to ISO 9001:2008
  4. ISO 9004:2000 Quality management systems — Guidelines for performance improvements
  5. ISO 10001:2007 Quality management — Customer satisfaction — Guidelines for codes of conduct for organizations
  6. ISO 10002:2004 Quality management — Customer satisfaction — Guidelines for complaints handling in organizations
  7. ISO 10003:2007 Quality management — Customer satisfaction — Guidelines for dispute resolution external to organizations
  8. ISO 10005:2005 Quality management systems — Guidelines for quality plans
  9. ISO 10006:2003 Quality management systems — Guidelines for quality management in projects
  10. ISO 10007:2003 Quality management systems — Guidelines for configuration management
  11. ISO 10012:2003 Measurement management systems — Requirements for measurement processes and measuring equipment
  12. ISO/TR 10013:2001 Guidelines for quality management system documentation
  13. ISO 10014:2006 Quality management — Guidelines for realizing financial and economic benefits
  14. ISO 10014:2006 / Cor. 1:2007 – Technical Corrigendum 1 to ISO 10014:2006
  15. ISO 10015:1999 Quality management — Guidelines for training
  16. ISO/TR 10017:2003 Guidance on statistical techniques for ISO 9001:2000
  17. ISO 10019:2005 Guidelines for the selection of quality management system consultants and use of their services
  18. ISO 19011:2002 Guidelines for quality and/or environmental management systems auditing

 Final Draft International Standards

 

  1. ISO/DIS 9004 Managing for the sustained success of an organization — A quality management approach

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